Getting error message - "The user is not enabled for the app."

PI9438
Hello Team,

While connecting to AlgoTest, I am receiving the following error message: "The user is not enabled for the app." Could you please check and enable the app for client ID - PI9438?

Thank you for your support.

Best regards,
  • salim_chisty
    To resolve the issue where users see the error The user is not enabled for the app, please ensure the following:

    1. Navigate to the app details screen and verify that you have entered the correct client ID. Make sure there are no spaces at the beginning or end of the client ID.
    2. Use the same client ID that was used to create the app when working with the Kite Connect APIs. You can find this client ID on the developer page as the Zerodha Client ID.
    3. For further clarification, you may refer to this discussion.
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