Hello, I am subscribing to live feed (Mode: QUOTE) via websocket & have subscribed to around 2000 tokens.
Today, June 23, 2026, I faced an issue where NIFTY 23-JUN-2026 CALL 24200 got stuck at 10.15 value. FYI, we do not block the ticker in any sense and also I checked the ticker was not accidentally unsubscribed.
We use the same tick data source to generate the OHLCV candles displayed on Kite charts. Therefore, unless ticks are being missed due to application-side issues—such as blocking the ticker callback, performing heavy computations on the main thread, or delays while writing data to a file or database—the generated candles should match the chart data.
Please ensure that the thread receiving WebSocket ticks remains non-blocking and that tick data is being processed and stored correctly. We use the same tick source for our charts, and we haven't received any complaints about this. You can refer to this FAQs thread.
Please ensure that the thread receiving WebSocket ticks remains non-blocking and that tick data is being processed and stored correctly. We use the same tick source for our charts, and we haven't received any complaints about this. You can refer to this FAQs thread.